Policy

ORDERING INFORMATION

 

Payment Information:

SAP is moving to a PO process starting on August 4th for all catering orders. After that time, you will no longer be able to use cost center, IO, CRM, WBS options.


You will be able to use a credit card or PO for payments in Catertrax. This will include all catering orders and vouchers.


Catering orders placed in the system will be approved by the Catering Manager, then be returned and confirmed with any additional costs (rentals, florals, labor) to the client based on business needs to allow for PO requests.


Important information regarding PO process:

  • How to Create a PO (SAP Ariba) and How to Create a PO (Concur)
  • PO requests will need to include the entity name to match what you enter in Catertrax for approval
  • PO numbers should be included when placing orders through the system, in payment information box
  • Blanket PO’s can be requested for multiple payment needs over periods of time

    • Lead Time

    Notice of 3 business days is appreciated; however, we will do our best to accommodate all late orders that are received. We appreciate the importance of your function and will do whatever it takes to exceed your expectations.

     

    Extras

    If rental equipment, linens, or service staff are needed, we can take care of it for you with necessary charges. We are delighted to assist you with all of your event needs from rental equipment, linens, florals to service staff and everything in between. - Additional fees may apply.